If you have a problem using MACRO, there are a number of ways in which you can get help:
The help system that you are reading now can be accessed from each MACRO module and contains a wealth of information about how to use MACRO.
This is a website dedicated to the users of MACRO. From here, you can access:
The MACRO Blog containing regular updates on release progress
FAQs
Known Issues
Supported Platforms
MACRO downloads and documentation
Information on training and other services
MACRO Community User Group information
To visit the site, go to http://community.infermed.com
You will need a user name and password to access the site. To request these, email the Coordinator at beatrice.schravendeel@infermed.com
If you need further help, you can email us at support@infermed.com
In your email, please include as much of the following information as is relevant:
The MACRO version you are using
The MACRO module you are using and whether this is the Windows or Web version
Your user permissions if you know them
Details on how to recreate the problem
Any error log files
The exported study definition file
The exported subject data file
Your contact details